Privacy Policy

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.

1. Information We Collect

We may collect personal information that you provide when:

  • Placing an order

  • Signing up for our newsletter

  • Contacting us via our form or email

  • Creating an account or uploading content (e.g., custom designs)

This information may include your name, email address, shipping/billing details, and any images or files you upload for custom orders.

We also automatically collect limited data via cookies, tracking pixels, and analytics tools to improve your browsing experience (e.g., your IP address, device type, browser, and pages visited).

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Provide customer support

  • Customise your experience

  • Improve our website, marketing, and product offerings

  • Send updates, promotions, and product announcements (only if you’ve opted in)

  • Deliver personalised advertising and measure marketing performance through platforms such as TikTok, Meta (Facebook/Instagram), and Google Ads

We do not sell your personal information.

3. Data Sharing

We only share your information with:

  • Trusted third-party service providers (e.g., payment processors, shipping partners, website hosting, and analytics tools)

  • Marketing and advertising partners (such as TikTok, Meta, and Google) for the purpose of delivering personalised ads, tracking ad performance, and improving our services. This may include sharing hashed identifiers like email address, phone number, purchase history, and browsing behavior in compliance with applicable privacy laws.

  • Legal authorities, if required by law

All third parties are required to handle your data securely and in accordance with applicable laws.

4. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information

  • Opt out of promotional emails at any time

  • Manage or disable cookies via your browser settings

  • Withdraw consent for targeted advertising through the privacy settings in your account or by contacting us

To make a request regarding your data, please contact us at info@upodz.com.

5. Data Security

We take reasonable steps to protect your information through secure technologies, encrypted transactions, and internal policies. However, no method of transmission over the internet is 100% secure.

6. Children's Privacy

Our site is not intended for children under 13. We do not knowingly collect personal information from minors.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.